💼 ProfessionalContract
Customer Support Consultant (German & English)
SupportYourApp · Remote (Kenya) |
Job Description
Delivering customer support via email, chat, and calls; following internal SOPs; collaborating with internal teams for issue resolution; handling sensitive customer data; and maintaining deep product knowledge to meet KPIs.
Requirements
Fluent German and English (C1 or higher); 6–12 months' customer support experience; strong analytical thinking; own PC (min. 8GB RAM) with stable internet (50 Mbps down / 40 Mbps up).
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